At Joey Watch, we stand behind the quality of our products. This Warranty Policy outlines the coverage and terms of the warranty for our watches.

1. Warranty Coverage

All watches purchased from Joey Watch come with a 1-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.

2. What is Covered

The warranty covers the following:

  • Defects in materials or workmanship.
  • Malfunctions or failures that occur during normal use.

3. What is Not Covered

The warranty does not cover:

  • Damage caused by accidents, misuse, or neglect.
  • Damage resulting from unauthorized repairs or modifications.
  • Normal wear and tear, including scratches, dents, or fading.
  • Battery replacement and water damage (unless specified).

4. How to Make a Warranty Claim

To make a warranty claim:

  • Contact Us: Email our customer service team at [email protected] with your order number and a description of the issue.
  • Provide Proof of Purchase: Include a copy of your receipt or proof of purchase.
  • Return the Watch: If instructed, return the watch to us for inspection. We will provide shipping instructions.

5. Warranty Repair or Replacement

Upon receiving your watch, we will inspect it to determine if the issue is covered by the warranty. If covered, we will:

  • Repair the watch at no charge.
  • Replace the watch with a similar model if repair is not feasible.

6. Warranty Limitations

This warranty is limited to the original purchaser and is non-transferable. It does not cover incidental or consequential damages.

Thank you for choosing Joey Watch! We are committed to ensuring your satisfaction and providing quality products you can trust.